CUSTOMER SERVICE AND HELP

HiDefSpanking believe in giving the very best possible customer service. When you joined our web site you will have been given all the information needed to cancel or amend your membership or to sort any password problems. You may have mislaid that information so we hope that you will find the information you require below. If you still can’t resolve an issue please contact us via the form below.

Log In – Refusal – Sign In Problems

Please remember to sign in the same way each time; your username and password are both case sensitive.
Was your credit card declined upon renewal? If so you will have been refused entry to the site, please try with another card or try the other billing company who may accept your card.

If you wish to cancel your membership and you joined via CCBill then click here, your membership will be cancelled immediately but you will still have access till the end of your subscription period

If you wish to cancel your membership and joined via Verotel then click here, your membership will be cancelled immediately but you will still have access till the end of your subscription period

Have you forgotten your password and you joined via CCBill then click here
If you have forgotten your password and you joined via Verotel then click here

General Site Problems

If you have a problem with broken links, picture quality or video viewing problems please contact us via the form below. Likewise if you have suggestions for improving our sites or our service to you please tell us. We do appreciate constructive comments.

We do not send unsolicited e-mail to our site members nor do we pass on your details to any marketing company or third party. We use the latest security technology to ensure your security and safety and take your satisfaction seriously

Knowledgebase
HiDefSpanking - English Spanking Films at their very best > HiDefSpanking Customer Support System > Knowledgebase

Terms and Conditions of Membership

Solution

THIS IS A CONTRACTUAL OBLIGATION AND BINDING AGREEMENT - THE CONTENT IN THIS SITE IS FOR YOUR PERSONAL USE ONLY.

JOINING THIS SITE DOES NOT PERMIT OR AUTHORISE YOU IN ANY WAY TO CONVERT THE FILMS TO ANOTHER FORMAT, NOR TO DISTRIBUTE, LEND, OR PUBLISH ANY OF THE CONTENT, INCLUDING MOVIES OR IMAGES, IN ANY PHYSICAL OR ELECTRONIC FORM OR MEDIA TO ANY OTHER PERSON OR VIA ANY OTHER WEB SITE OR DISTRIBUTION SYSTEM. THIS INCLUDES YouTube, DailyMotion, PornoTube, RapidShare, SendSpace AND ANY AND ALL OTHER PUBLIC ACCESS VIDEO OR IMAGE REPOSITORY SYSTEMS.

ANY USE OF MATERIAL FROM THIS SITE ON COMMERCIAL, NON-COMMERCIAL, FREE TO ACCESS, FILE SHARING OR ANY OTHER SYSTEMS WILL RESULT IN LEGAL ACTION TO ENFORCE THE COPYRIGHT AND DAMAGES WILL BE SOUGHT FROM THE MEMBER WHO RELEASED THE ORIGINAL FILES.

 

ALL FILMS DOWNLOADED FROM THIS SITE CONTAININFORMATION WHICH CAN ALLOW US TO UNIQUELY IDENTIFY THE ORIGINAL MEMBER WHO DOWNLOADED THEM. WE RESERVE THE RIGHT TO PROSECUTE ANY INFRINGER OF THESE USAGE TERMS FOR BREACH OF CONTRACT AND INFRINGEMENT OF OUR LEGAL COPYRIGHT.

 

Please note that we do not issue refunds if you cannot access the site, or read and display the images or video files, due to a problem which we diagnose as being with your computer hardware, software, firewall, router or your Internet Service Provider. We will assist you as best we can to enable access but, if we are able to successfully access the site using your account ID and password and the relevant files are in place and downloadable on our server, you accept that we have fulfilled our commitment to provide the service. We will provide proof of such access if required to contest any charge-back made.

All technical enquiries and problems should be reported via our Help Desk

PLEASE NOTE : AOL or other Parental Controls MUST be disabled for you to use this site.

JOINING THIS SITE IS TAKEN AS FULL AND UNCONDITIONAL ACCEPTANCE OF THE TERMS OF THIS CONTRACT.

Article details
Article ID: 1
Category: Knowledgebase
Date added: 2009-04-15 11:37:49
Views: 981

 
« Go back

 
Powered by Help Desk Software HESK, brought to you by SysAid