CUSTOMER SERVICE AND HELP

HiDefSpanking believe in giving the very best possible customer service. When you joined our web site you will have been given all the information needed to cancel or amend your membership or to sort any password problems. You may have mislaid that information so we hope that you will find the information you require below. If you still can’t resolve an issue please contact us via the form below.

Log In – Refusal – Sign In Problems

Please remember to sign in the same way each time; your username and password are both case sensitive.
Was your credit card declined upon renewal? If so you will have been refused entry to the site, please try with another card or try the other billing company who may accept your card.

If you wish to cancel your membership and you joined via CCBill then click here, your membership will be cancelled immediately but you will still have access till the end of your subscription period

If you wish to cancel your membership and joined via Verotel then click here, your membership will be cancelled immediately but you will still have access till the end of your subscription period

Have you forgotten your password and you joined via CCBill then click here
If you have forgotten your password and you joined via Verotel then click here

General Site Problems

If you have a problem with broken links, picture quality or video viewing problems please contact us via the form below. Likewise if you have suggestions for improving our sites or our service to you please tell us. We do appreciate constructive comments.

We do not send unsolicited e-mail to our site members nor do we pass on your details to any marketing company or third party. We use the latest security technology to ensure your security and safety and take your satisfaction seriously

Knowledgebase
HiDefSpanking - English Spanking Films at their very best > HiDefSpanking Customer Support System > Knowledgebase

Affiliate Rules

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HiDefSpanking

HiDefSpanking Affiliate Programme Rules

  1. We review ALL affiliate signups and reject any affiliate sites that no not have an active link back to HiDefSpanking.com at the time we review the site. Place a temporary link to us if necessary before signing up because if we cannot easily find our link we will reject the affiliation.
  2. Only sites with a connection to the adult industry or spanking will be allowed to be affiliates. If your site does not meet this basic test then we reserve the right to reject your affiliation.
  3. All images and pages offered by HiDefSpanking, on free hosted url's or as downloads for your own promotional material may be used only to promote HiDefSpanking. Failure to comply, will result in the webmaster, his host and the other sites who are being promoted on the the page being served a DMCA notice for copyright infringement. The only links permissible are to tgp's and links lists where a reciprocal is required. This term means that images cannot be used when trading scripts are used to send surfers to other sites other than HiDefSpanking. Only text links are allowed on sites that use trading links, if the site is acceptable to HiDefSpanking.com.
  4. No links to the free hosted url's on HiDefSpanking.com may be in frames where there are links to other sites. Any links found with frames will result in the webmaster being sent a warning, with 24 hours to remove the frame(s) or the account will be terminated.
  5. Webmasters may download any images for the promotion of HiDefSpanking on your own servers/hosts, on pages designed by the you but you must inform the Webmaster via the HelpDesk of the url's.
  6. Any illegal use of the promotional material supplied by HiDefSpanking will result in the offending webmaster being served a DMCA notice.
  7. Only one account allowed per individual or organization. Accounts with incomplete or false information will be deleted.
  8. We will pay you 50% of all initial sign ups and all recurring's for the life time of each signup you generate. You will earn a 5% bonus for webmaster referral sales. All payments are after deduction of CCBill, the billing company's, processing fees . Only sales generated through CCBill will qualify under the program. These are sales made by credit card, Payments are sent out weekly (depending on volume) directly by CCBill. Payments can be sent by check or for a fee by automatic account transfer or wire. Fees for processing payments will be deducted by CCBill from your revenue. All payments are made CCBill directly to you. HiDefSpanking.com is not responsible for any delay in payments owed to you by CCBill.
  9. Spamming is strictly prohibited. This includes e-mail spamming, newsgroups, IRC, ICQ or AOL/Netscape's Instant Messenger service or similar. If you violate this term, your account will be terminated immediately from the program and will not be paid. We also reserve the right to prosecute you for costs/damages resulting from your actions.
  10. Any instances of customer credits or charge backs from your sign ups will be deducted from your payout total. If you are not generating enough revenue to cover your charge backs or credits you will be deleted. If your charge back ratio exceeds more than 2% of your sales you will be deleted. If you are suspected of acting fraudulently your account will be deleted and you will not be paid monies outstanding for any sales.
  11. The action of sending any hits from any URL's which contain and/or promote the following content, programs or linking practices without the prior written consent of HiDefSpanking.com will result in the immediate cancellation of the account from which the hits were sent and the forfeiture of any funds owed that account: child pornography,bestiality, spam e-mails, warez, mp3 or password sites, any sites that contain models under 18 years of age.
  12. BE ADVISED WE REPORT ALL INSTANCES OF THE ABUSE OR PHOTOGRAPHY OF MINORS TO THE AUTHORITIES.
  13. We reserve the right to cancel this program at any time, without prior notification. In such cases you will be notified immediately and paid for all funds owed up to that point in time. The exception will be in cases where it is determined you have cheated by violating this agreement in any way.
  14. HiDefSpanking.com will not be held responsible for loss due to downtimes resulting from hardware, software, technical or internet routing related problems or errors.
  15. HiDefSpanking.com reserves the right to terminate your account if it is idle for more than a month. In such cases you will be notified and given 24 hours to send traffic.
  16. We reserve the right to refuse any potential sponsor admittance into our program for any reason, based on the content of their website or for any other reason. Inclusion into the affiliates program is not automatic. Each site submitted on the application form is reviewed. If you will be promoting HiDefSpanking on other URL's, you must email the Webmaster via the HelpDesk with the address of these.
  17. We reserve the right to change the payout rate, cancel or suspend the program. We also reserve the right to offer extra incentives to highly productive affiliates.
  18. You must be able to accept payments made by CCBill in US Dollars, be aged 18 or over, and operate an adult website.
  19. Affiliate owned sites with links to file sharing sites, torrent sites and image sharing sites will be removed from our partner program without warning, and any money earned will be forfeited.

    File sharing sites are having a huge impact on our industry and it is in everyone's interest
    to do what we can to keep abuse to a minimum. We have been pro-active recently eliminating
    large amounts of our material from various sites and if you find any yourself then please drop
    us a line so as we can deal with it.


Article details
Article ID: 6
Category: Knowledgebase
Date added: 2009-04-15 12:14:44
Views: 901

 
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